CRM's people are the key to its success, and our dedicated teams strive to deliver a consistently good value and high quality service.
Our open and honest approach makes us easy to work with, and through our experience, knowledge, effort and commitment we hope to continue to build and develop a successful business.
Senior Management Team

After graduating with an Honours Degree in Business and Financial Management, Keith's career began at Nationwide Building Society, developing a broad expertise in financial services and operations management. During his time at Nationwide, he was sponsored by the society to complete an MBA. Keith was promoted to the senior executive team and was a lead manager in the acquisition of Quality Street (At Home Nationwide), a £132 million residential investment company, and the launch of £98 million of BES investment schemes for investment in residential property. Since joining CRM in 1997, Keith has developed the residential portfolio management capabilities, and has grown the business to its current scale; as one of the largest independent providers of management services to corporate companies in the UK. The growing investor and institutional appetite for large scale-student property has opened-up a new and exciting business. Keith is a recognised expert in the management and design of purpose-built student accommodation, which has helped CRM to become one of the largest managers of this asset class in the UK.

Eri's background is in finance, marketing, and change management. He has headed European operations in fast moving consumer goods (FMCG) and has lead large-scale marketing and new product development programmes. Eri was named top MBA student at Oxford Brookes University in 1995 and has professional qualifications in marketing, finance, and hospitality management. He joined CRM to help the company grow its service and systems infrastructure, with the objective of helping it sustain or achieve a leadership position in its target markets. Eri has some 8 years of experience in the financial management and marketing of residential property gained with Savills and CRM. Over the past five years Eri has overseen CRM's student accommodation management operations and guided investment into our systems infrastructure to align our service provision with the needs of our student tenants, University partners, and clients. In his spare time Eri mentors some University spin-off ventures in technology, on a voluntary basis.
Anne-Marie O'Leary
Director of Property Services
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Since graduating from University of London, Anne-Marie has gained some 10 years experience working in the residential property Management sector. She has managed a range of portfolios for both private and institutional investors, and understands the importance of working closely with clients to successfully maximise the return on their investments. Anne-Marie is a skilled relationship and team manager, who has recently headed a project team to standardise and document the detailed implementation processes in residential block management. She recognises the importance of accurate budgeting in the provision of management of leasehold properties; to successfully achieve an efficient, cost-effective service for the future of all stakeholders.
Daniel has 14 years experience in the construction industry. He specialises and researches whole life costing principles and procurement strategies. He has been involved in setting up million pound contracts for construction projects and managed a wide range of mechanical and electrical; building and civil engineering projects. Experienced in all areas of health and safety within the construction industry, Daniel advises on risk identification and risk management, developing and managing preventative planned maintenance strategies, energy investment appraisals and condition surveys.
Christopher Hodgson
Property & Relocation Services Manager
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Christopher originally joined Savills plc in 2003, after gaining a BA (Hons) Business Management degree. Initially he relocated key executive international employees for a market-leading consumer goods company. Christopher has since managed residential property portfolios for the UK's leading supermarket retailer, a global asset management company and a range of private investor funds. He is a member of the Association of Residential Letting Agents (ARLA). Christopher is responsible for managing international relocation projects and residential property portfolios for a range of clients; including the UK's leading supermarket retailer and the world's largest property asset manager.
Andy Cummings
Regional Student Services Manager
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Andy has some 25 years operational management experience in numerous industries; including retail, manufacturing and property management. He has been responsible for commissioning multi-million pound manufacturing projects for major manufacturers, including a leading international consumer goods company. Andy has previously managed sales accounts in excess of £10 million, dealing directly with a number of the UK's major retailers. As Regional Student Services Manager for the northern half of the UK, Andy ensures that new projects are smoothly integrated into CRM's growing student accommodation portfolio. Once established, he ensures that all the sites are managed to the highest standards.
Denise has held a number of senior financial positions in the IT, nanotechnology, semiconductor and optics industries. She has also acted as the finance director for an international corporate removals company. Denise brings her experience to CRM as the Group Company Accountant, including the maintenance of controlling procedures and policies throughout all financial areas of the business.
We are continually growing, and now have some 150 members of staff employed at numerous locations throughout the UK